Month: March 2021

Keep your ClearCaptions service active and available. The TRS-URD makes it possible. TRS-URD? What does it mean? What does it do? Where is it from? Why do you care?! So many questions and all of which deserve an answer. Come with us to learn about the Telecommunications Relay Service User Registration Database (TRS-URD) and why you do care (even if you didn’t…

Hearing loss in the services sector Sam was an assembly line worker, a profession he enjoyed for years. When the factory installed upgraded equipment, Sam immediately noticed a high-pitched whistling sound emitted from the new machinery. At first it was distracting but, in short time, he stopped noticing. He figured he’d grown accustomed to it. During a hearing…

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.