Do I need a special phone to use ClearCaptions?

September 26, 2018

To get ClearCaptions service at home you can select from our home phone, our mobile app or both. For more information about the ClearCaptions home phone, please visit clearcaptions.com/home-phone.

ClearCaptions Mobile only supports iPhone® and iPad® devices currently (using iOS® version 12.0 or greater). For more information about the requirements, please visit clearcaptions.com/mobile-phone.

If you have questions about ClearCaptions service, for home and mobile call use, contact us online or call 1-866-246-7850.

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.