Do I need a special phone to use ClearCaptions?

To get ClearCaptions service at home you can select from our home phone, our mobile app or both. For more information about the ClearCaptions home phone, please visit


ClearCaptions Mobile only supports iPhone® and iPad® devices currently (using iOS® version 12.0 or greater). For more information about the requirements, please visit

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.