How do I contact ClearCaptions?

ClearCaptions Customer Care specialists are available to help you from 8 a.m. to 10 p.m. ET Monday through Friday and 9 a.m. to 7 p.m. ET on Saturday and Sunday. For questions or support, please call 866-868-8695 or, if you prefer, you can send an email to

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.