How do I uninstall the ClearCaptions Mobile app?

September 27, 2018

Press and hold the ClearCaptions Mobile icon on your phone or tablet; a small “X” will be displayed in the upper left-hand corner of the icon. Tap the “X” to confirm removal of the app.

If you have questions about ClearCaptions service, for home and mobile call use, contact us online or call 1-866-246-7850.

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.