Yes. ClearCaptions is an FCC-regulated caption provider with strict obligations for confidentiality. As soon as you disconnect your call, the captions disappear from the communications assistant station. In keeping with Federal Communication Commission (FCC) regulations governing Relay Services, no records of any call content are recorded or stored by caption communications assistants.

Rest assured that your conversations are private and secure and none will be stored anywhere unless you choose to store captioned call information on your home caption phone or mobile phone; only you can decide to do so and you control how long you’ll keep the stored call.