“You’ve won the lottery! Press 1 to claim your prize or press 2 to be removed from our list.” Have you ever received a call with a prerecorded message entailing something… Read More
Once your call is connected, a captioner is assigned to your conversation. The captioner captions the first word he or she hears. Occasionally at the beginning of the call, it takes a moment for the captions to appear on your screen. This is normal.