What do I need to use ClearCaptions?

Whether at home, on a mobile device or both, you’ll need to create a ClearCaptions account and register for the free service before you can begin enjoying captioned calls.


If you use the ClearCaptions-provided home captioning phone, you’ll need an active phone line (for PSTN connection) and an active internet connection. Your captioning service is enabled as soon as we create your free account and register your phone.


Getting started is easy and we’ll help you through the process. Just call us at 866-246-7850.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.