Did you know hearing loss and diabetes are two of America’s greatest health concerns? Seniors often experience both. According to the American Diabetes Association, nearly… Read More
If you’re unable to make calls with the ClearCaptions Mobile app due to lack of active internet connection, it’s possible that:
- You are temporarily in a no-service zone, geographically
- You have “airplane mode” activated on you phone (prevents call activity)
- You have Wi-Fi only activated on your tablet but not cellular connectivity
- You do not have an active cellular service at the moment
If you would like assistance troubleshooting the problem from an active phone, call us at 866-868-8695.