Hearing Health
The Connection Between Hearing Loss and Diabetes
Did you know hearing loss and diabetes are two of America’s greatest health concerns? Seniors often experience both. According to the American Diabetes Association, nearly… Read More
There it is–black finish, large touch screen display and easy-to-use functions. A flashing white light illuminates on your home caption phone and alerts you to an incoming call from your daughter. It’s even accompanied by a ringing sound loud enough for you to hear. It doesn’t stop there. You answer the call, and your phone conversation is then transcribed right there on your screen! Without worry, you’ll see every word your daughter is saying and know you’re getting the whole conversation. Does it get any better than that?
Your caption phone is there for you when you need captioned calls at home. (For on-the-go caption needs, look no further than our ClearCaptions Mobile app!) Sure, hearing loss can make it difficult to communicate and use the phone in everyday situations, but as you may already know, this is where your caption phone shines!
As one of the Federal Communications Commission (FCC) certified telephone captioning providers, ClearCaptions provides captioned telephone service for you and others whose hearing loss makes it difficult to use the phone.
Your caption phone provides text of phone conversations with increased speed and accuracy using Automatic Speech Recognition or ASR, and in some cases with the use of live caption agents. It’s even equipped with features that can help make using the caption phone much easier and more convenient.
Feel confident when you use your caption phone. ClearCaptions advanced call captioning service displays near real-time captions on an easy-to-use touchscreen display. It also features more, so you can do more!
Every voicemail your callers leave on your answering machine will be recorded and stored while you’re away. You can easily retrieve them and play them back with captions too! View our video guide on how to use and access your voicemails here.
Have you filled in your phone book yet? Adding contacts and favorites is easy! They’re also conveniently stored in alphabetical order. View our video guide on how to add contacts and save favorites here.
You can also easily tag your favorites for contacts you dial the most.
Your ClearCaptions Phone is equipped with a built-in light bar that will light up or flash as a visual alert to help you see incoming phone calls, new messages and updates that may need your attention. No more missed calls or lost messages because you didn’t hear it ring!
The bar will light up when you are receiving a call as a visual cue in case you don’t hear the ringing of the phone. It will turn off when you answer the phone.
The light on the top of the phone will flash and a small red dot will appear above the Voicemail icon when you have a new voicemail. Once you listen to the voicemail, the flashing will stop.
You can also enable the light to flash if you have missed a phone call. While this is off by default, you can contact our team to help you turn this feature on.
You’ll be able to toggle captions on and off and even adjust the font size and color. View our video guide on how to use captions here.
When you’re on a call you can change the appearance of captions
Change the font size of the captions if you find it easier to read larger text.
Choose your background and font color: white font on a black background, or dark font on a white background.
All calls have captions pre-enabled.
Learn more about the basics using ClearCaptions Easy Reference Guide.
With a few customizations and a little practice, you will be making phone calls with confidence once again! If you need extra assistance, our team is happy to help. Connect with our Customer Support Team by dialing 866-868-8695, finding ClearCaptions in your Favorites, or emailing support@clearcaptions.com.
Thank you for choosing ClearCaptions and our home caption phone. We look forward to serving you and keeping you connected, every day.
If you have questions about ClearCaptions service, for home and mobile call use, contact us online or call 1-866-246-7850.
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ClearCaptions is available in the United States and its territories only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.