Is your referral eligible for ClearCaptions?
Your loved one is eligible for a FREE ClearCaptions Phone if they meet the requirements below:
Have
hearing loss
Individuals must certify that they have hearing loss that requires captions to use the phone.
Live in the
U.S.
ClearCaptions is only available in the United States and its territories.
Read & speak
English
At this time, ClearCaptions service is only available in English.
Have home
internet
Individuals must have home internet access.
Connected living,
no matter where home is
Moving a loved one into a senior living community shouldn’t mean they lose touch with the people who matter most. At ClearCaptions, we are here to help your family stay close. We provide our captioned phone and service to eligible residents in these communities at no cost.
Whether your loved one is in independent living, assisted living, or memory care, we can set up their ClearCaptions Phone right in their room. It’s a simple way to make sure they can still call family, friends, and doctors with ease, helping them feel right at home.

How it works
Getting started is simple! In just four easy steps, your loved one will be on their way to clearer, more
confident conversations with the people who matter most.

Call
866-269-0372
Call
866-269-1352
Speak directly with a ClearCaptions specialist who will guide you through the next steps.

Determine
eligibility
ClearCaptions verifies eligibility to ensure our no-cost service goes to those who need it most.

Free setup
& training
A ClearCaptions specialist will set up the phone in your loved one’s home and provide personal training to ensure they feel confident using our service.

Enjoy your
peace of mind
Once setup is complete, your loved one will be able to make and receive captioned calls independently.
Why your loved one will love ClearCaptions
Why your loved one will love ClearCaptions
The ClearCaptions Phone helps your loved one maintain their independence.

They’ll never miss a word:
Our captions allow your loved one to connect confidently, knowing they can see what their callers say as they say it.
Simple setup:
ClearCaptions is built to work with existing home technology, integrating effortlessly with an existing landline or high-speed internet.
Easy functionality:
Our phone looks, sounds, and works just like a traditional phone, so your loved one can start using it right away with confidence.
Clear audio:
Every person’s hearing is different. That’s why our phone allows callers to adjust the sound, ensuring clearer, more understandable conversations.
America’s most trusted captioned telephone service
ClearCaptions offers qualified individuals a FREE caption phone and NO-COST captioning service through a federally managed program. Since 2011, ClearCaptions has been trusted by more Americans with hearing loss than any other caption provider. We’re here to help you stay connected to the conversations that matter most.


