Are they eligible?
Your loved one is eligible for a FREE ClearCaptions Phone if they meet the
requirements below:
Have
hearing loss
Individuals must certify that they have hearing loss that requires captions to use the phone.
Live in the
U.S.
ClearCaptions is only available in the United States and its territories.
Communicate in
English
ClearCaptions service is currently only available in English.
Have
Internet
Individuals must have home internet access.
Help your loved one enjoy their independence
Captioning for their
free home phone
There’s no charge and no contracts required for qualified individuals.
Training &
free setup
A ClearCaptions specialist will come to your loved one’s home, set up the phone, and show them how easy it is to use.
Warranty &
free support
We provide white-glove service to meet every need.
ClearCaptions is
free for customers
ClearCaptions is available to qualified, hard-of-hearing U.S. residents at no cost as part of the Title IV of the Americans with Disabilities Act (ADA). These laws were created to make sure people with disabilities like hearing loss have equal opportunities and access to phone calls – it’s your right!
As part of the ADA, The Federal Communications Commission (FCC) requires telephone and internet companies to contribute to the Telecommunications Relay Services (TRS) fund. The TRS fund is managed by the FCC and helps pay service providers like ClearCaptions. That’s how we’re able to make captioned calls available at no cost to you.
