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Caption phone service for clearer, easier calls

Stay connected to the people who matter most and see every word your callers say. The ClearCaptions Phone displays conversations on an easy-to-read screen, so you can follow along with family, friends, and medical professionals as
they speak.

ClearCaptions is available at no cost to qualified U.S. residents with hearing loss.

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Try the ClearCaptions Phone today

See every word your callers say with the ClearCaptions Phone, all at no cost to you.

  • Caption phones are telephones built specifically for people with hearing loss. These phones display captions of what your callers say, so you can read along and follow the conversation more easily.
  • Captioned telephone service helps make every word clear and accessible, ensuring you never miss a word from your family, friends, or medical professionals.
  • ClearCaptions is the caption phone industry leader. We’re trusted by more Americans with hearing loss than any other caption phone provider.

Am I eligible for the ClearCaptions Phone?

You may qualify for a ClearCaptions Phone at no cost if you:

Have hearing loss

Individuals must have hearing loss that makes phone calls difficult.

Live in the U.S. 

ClearCaptions is only available in the United States and its territories.

Communicate in English

The ClearCaptions service is only available in English.

Have home internet

Individuals must have home internet access.

How to receive a free ClearCaptions Phone 

The ClearCaptions Phone provides a hearing-impaired phone solution designed for everyday use. Here’s how to get started:

  • Once you reach out, we’ll determine if you qualify for a free phone and no-cost call captioning service.
  • If you qualify, a ClearCaptions specialist will come to your home and set up the phone at no cost.
  • We provide free, one-on-one training to show you how the phone works. Our team will make sure you feel completely confident making and receiving captioned calls.
  • If you ever need additional assistance, we also provide lifetime U.S.-based support at no additional cost. When you call, you’ll reach a real person every time.

Experience the ClearCaptions difference

ClearCaptions is the nation’s #1 provider of caption phone service.

America’s favorite caption phone

Since 2011, we’ve proudly served people living with hearing loss across all 50 states and 14 territories.

White-glove service

Every ClearCaptions Phone includes free in-home setup and guided training from a dedicated specialist.

U.S.-based support

When you call, you’ll always reach a real person on our team.

Service built on trust

ClearCaptions is certified by the Federal Communications Commission (FCC) and accredited by the Better Business Bureau (BBB).

Critical emergency alerts

Internet-enabled ClearCaptions Phones deliver emergency alerts from the Federal Emergency Management Agency (FEMA).

ClearCaptions phone available at no cost to eligible customers

Clear phone communication is
 your right

ClearCaptions is available to qualified, hard-of-hearing U.S. residents at no cost thanks to Title IV of the Americans with Disabilities Act (ADA). These laws were created to ensure people with disabilities, such as hearing loss, have equal opportunities and access to phone calls.

As part of the ADA, the Federal Communications Commission (FCC) requires telephone and internet companies to contribute to the Telecommunications Relay Services (TRS) fund. The FCC manages the TRS fund and helps pay service providers like ClearCaptions. That’s how we’re able to make captioned calls available at no cost to you. Your captioned calls are secure and private, so you can connect with confidence.

Regain your independence

Stay connected to

loved ones

See every word your callers say on an easy-to-read screen.

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Rediscover the joy of  phone conversations 

Follow the conversation with ease, without having to ask anyone to repeat themselves.

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Communicate with
confidence

Handle important conversations with doctors, banks, and family with certainty and peace of mind.

Free setup & support

We offer free white-glove setup to get you connected. Already have your phone? We’re here to help you get the most out of your ClearCaptions experience. Visit our support page for guided assistance or our page on how to make calls.

See how ClearCaptions is
making an impact

“I can use ClearCaptions and know that I’m going to understand what the other person says.”
“I can pick up the ClearCaptions without my hearing aids. You think you don’t need it, then you realize you’re missing a lot. I actually wish I got one sooner!”
“Get your ClearCaptions Phone and enjoy life.”
“ClearCaptions Phone has given me my independence back.”
“When I had ClearCaptions set up, it was an easy transition.”
“With the ClearCaptions Phone, boy, I’ve got it made!”
“I was surprised by how good the captions were coming up.”

ClearCaptions is designed around your hearing needs

A caption phone
 for your home

Our caption phone keeps you connected with the people who matter most. Enjoy clear, captioned calls from the comfort of your home.

The perfect caption phone for seniors

Featuring clear captioning of all your calls, simple touchscreen controls, and expert customer support, ClearCaptions is the perfect caption phone for seniors.

Caption phones for the 
hearing impaired

Easy-to-use technology that helps you confidently follow along with every conversation.

ClearCaptions supports veterans with hearing loss 

According to the U.S. Department of Veterans Affairs, military veterans are 30% more likely to experience severe hearing loss than non-veterans. Today, more than 1.5 million veterans currently live with service-connected hearing loss.

ClearCaptions is proud to serve those who served. If your time in the service has resulted in hearing loss, the ClearCaptions Phone is here to help. Our caption phone and call captioning service are available at no cost to qualified veterans.

Frequently asked questions

What is a caption phone?2026-09-28T18:17:51+00:00

A caption phone is a telephone built for people with hearing loss. As your caller speaks, their words appear as text on a built-in screen. This allows you to read their words as they say them, so that you can follow the conversation and never miss a word.

What is the difference between a caption phone and a hearing aid?2026-09-28T18:17:25+00:00

Hearing aids amplify the sounds around you, making them louder so you can hear them better, but they can’t always make words clearer. If you still struggle to understand words on phone calls, even while wearing hearing aids, a caption phone helps bridge that gap by letting you visually read exactly what is being said. Many of our customers successfully use hearing aids and the ClearCaptions Phone together.

How is ClearCaptions available at no cost?2026-09-28T18:16:58+00:00

ClearCaptions is available at no cost to qualified U.S. residents with hearing loss thanks to Title IV of the Americans with Disabilities Act (ADA). This bill helps protect accessibility in communication, including communication over the phone. The Federal Communications Commission (FCC) provides a program designed to guarantee everyone equal access to phone communication. This federally managed program allows ClearCaptions to provide our phone and call captioning service to qualified individuals at no cost.

Do you need an existing landline for a ClearCaptions Phone?2026-09-28T18:18:31+00:00

No, a traditional phone line is not required. ClearCaptions offers modern internet-enabled phones that work entirely through your internet connection. However, if you do prefer to use your existing traditional home telephone landline, we provide phones that are fully compatible with those as well. We will help you set up whichever version works best for you and your home.

Does the ClearCaptions Phone require internet?2026-09-28T18:18:38+00:00

Yes, a reliable home internet connection is required to use the ClearCaptions Phone.

Call a ClearCaptions specialist

Learn how you can get call captioning at NO COST to you.

Give us a call now

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