ClearCaptions Data Privacy

ClearCaptions has established compliance with the provisions and protections of the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and Delaware Online Privacy and Protection Act (DOPPA). 

The CCPA/CPRA/DOPPA provide consumer and user rights relating to the personal information and personally identifiable information ClearCaptions has collected about you. 

To request a review of your information on file (including ability to request deletion of said information), please use the simple form below: 

PLEASE NOTE: The information you’ll provide in this form will be securely encrypted for your protection. 

Available only to residents of the state of California or Delaware. Please confirm your residency to gain access to the form below: 

Yes, I am a resident of the state of California or Delaware and I understand my residency will be verified prior to processing my request. 

To learn more about the CCPA, CPRA, or DOPPA, visit the links below.

ClearCaptions is available in the United States and its territories only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.