Am I eligible?
Have
hearing loss
Individuals must certify that they have hearing loss that requires captions to use the phone.
Live in
the U.S.
ClearCaptions is only available in the United States and its territories.
Have
home internet
Individuals must have home internet access.
Read & speak
English
ClearCaptions service is currently only available in English.
Why you’ll love ClearCaptions
The ClearCaptions Phone helps your loved one maintain their independence.
You’ll never miss a word:
Our captions let you connect confidently; you’ll see the words your callers say as they say them.
Simple setup:
ClearCaptions will send a specialist to your home and provide free phone setup and training.
Easy to use:
You can start using the phone right away with confidence. Simply lift the handset and dial.
Clear conversations:
The ClearCaptions Phone allows you to read and hear what your callers are saying, ensuring clearer, more understandable conversations.
ClearCaptions is
free for customers
ClearCaptions is available to qualified, hard-of-hearing U.S. residents at no cost as part of the Title IV of the Americans with Disabilities Act (ADA). These laws were created to make sure people with disabilities like hearing loss have equal opportunities and access to phone calls – it’s your right!
As part of the ADA, The Federal Communications Commission (FCC) requires telephone and internet companies to contribute to the Telecommunications Relay Services (TRS) fund. The TRS fund is managed by the FCC and helps pay service providers like ClearCaptions. That’s how we’re able to make captioned calls available at no cost to you.
