Is the ClearCaptions service available in my state?
 Yes. Our caption phones for hard of hearing are available everywhere in the United States. If you qualify, you can receive this service at no cost, no matter where you ...
I am a senior with hearing loss, how do I qualify for the ClearCaptions Phone?
To qualify, you must live in the U.S. or one of its territories, be able to speak and read English, have hearing loss requiring captions to use the phone, and ...
How do the captions work on a phone for those with hearing loss?
Your caller's words appear on your screen through a secure service that converts speech to text. Everything is private, and no conversations are recorded or stored. You can listen and ...
What is the difference between regular phones and phones for hearing impaired?
Our phones do more than just make calls. They show you every word being said, making conversations clearer and more comfortable for the hearing impaired. The large screen and simple ...
Will the phone work in my senior living community?
Yes, and it’s important to confirm that your community’s internet setup supports the ClearCaptions Phone. Our service depends on a stable internet connection. If your community offers internet access, we ...
What ongoing support is available for users for the no-cost caption phone?
ClearCaptions provides comprehensive support: In-home setup and training. Seven-day-a-week specialist support via phone or live chat. Online support resources. Detailed Phone Guide with tips and information.
Can I use my current phone number with a no-cost caption phone?
During the eligibility process, a ClearCaptions specialist will review your current home phone setup and provide options based on your specific situation.
How long does it take to receive my no-cost caption phone once I apply?
We make sure to get you your ClearCaptions phone as quickly as possible! Sign me up  Or Call: 866-996-1498 We’ll provide a detailed timeline for delivery.
What types of services are included with the caption phone for the hearing impaired?
Our caption phones require no contracts for those who qualify. We provide free installation, training, and customer support. All of our phones also include warranty.
Is there a cost for these captioned phones?
No. Both the ClearCaptions Phone and the captioning service are provided to qualified U.S. residents at no cost. The phone hardware is provided free of charge, and the IP CTS ...
