Contact ClearCaptions Support


ClearCaptions Help & Support

Have questions? We’re here for you!

Need help setting up an account? Have questions about your ClearCaptions service? Contact us today to speak with one of our ClearCaptions support experts who will answer any questions from setting up an account to troubleshooting service issues. Simply call 1-866-868-8695 or fill out our contact form below.

You may also browse our FAQ section to get answers to commonly asked questions.

Don’t have time to call? Please fill in the form below and a qualified representative from ClearCaptions will quickly contact you.

Contact Form

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Customer Support Hours 1-866-868-8695

8:00 am - 10:00 pm ET
Saturday & Sunday
9:00 am - 7:00 pm ET

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.