How Does a Caption
Phone Work?

Watch the video to see how ClearCaptions is making connections you can see.

What is a caption phone?

Sometimes, it’s easy to miss a few words during a phone call. A caption phone helps by displaying what’s said—clearly and in near real-time!

As the other person speaks, captions appear on a built-in screen, making it easier to follow the conversation. If you don’t catch something, you can simply read the captions to stay on track. It’s an easy way to stay connected—without confusion or repetition.

How does a ClearCaptions
Phone work?

The ClearCaptions Phone displays your caller’s words in near real-time, so you can follow along with confidence. Designed for people with hearing loss, it brings clarity to every conversation!

With features like a built-in speakerphone, adjustable screen, and easy-to-use contact list, staying connected has never been more accessible.

Don’t miss another phone call with your family, friends, and loved ones. Stay connected with ClearCaptions!

ClearCaptions phone features

Near real-time call captioning

How does captioned telephone work? With the help of a captioning service! Now you can read
the words your callers say.

Easy to read display

Our full-color touchscreen display can be adjusted with one touch of a button.

Standard phone features

Every ClearCaptions Phone includes voicemail messages with captions, fast dial for all your favorite contacts, and a built-in speakerphone for hands-free calling.

Why choose ClearCaptions?

No cost to eligible individuals

We’ll walk you through the eligibility process and connect qualified individuals with their free ClearCaptions Phone.

Safe, secure
& private

We take privacy seriously – all callsare private and secure. You never have to worry about your safety with ClearCaptions!

User-friendly
& reliable

No frustrations here! Just an easy-to-use phone that keeps you connected.

Live support
& training

How does a caption phone work? We’ll show you! We’ll even come to your home for a free installation and personalized guidance, so you feel confident using your ClearCaptions Phone from day one.

How to qualify for ClearCaptions Phone

Have
hearing loss

Individuals must certify that they have hearing loss that requires captions to use the phone.

Live in the
U.S.

ClearCaptions is only available in the United States and its territories.

Read & speak
English

At this time, ClearCaptions service is only available in English.

Have
internet

Individuals must have home internet access.

Ready to sign up?
Here’s what to expect when you call.

ClearCaptions is
free for customers

ClearCaptions is available to qualified, hard-of-hearing U.S. residents at no cost under Title IV of the Americans with Disabilities Act (ADA). These laws were created to make sure people with disabilities like hearing loss have equal opportunities and access to phone calls – it’s your right!

As part of the ADA, the Federal Communications Commission (FCC) requires telephone and internet companies to contribute to the Telecommunications Relay Services (TRS) fund. The FCC manages the TRS fund and helps pay service providers like ClearCaptions. That’s how we can make captioned calls available at no cost to you.

Get your phone today

Give us a call or fill out this form to speak with a friendly ClearCaptions specialist. If you qualify, you’ll receive a free ClearCaptions Phone.

Or complete this form and we will give you a call.

"*" indicates required fields

Area Code first. Do not add a 1.
Hidden
This field is for validation purposes and should be left unchanged.