How do I view the captions from my previous calls on the mobile app?
If you choose to save them, the captions from previous calls will appear in your call log and are only available to you on your ClearCaptions Mobile App. You can ...
How do I add and call a Contact on the mobile app?
Your Contact list is like a phone book built into your phone. To call a Contact on the ClearCaptions Mobile App: On the Home screen, tap the Contacts icon. Select ...
How do I add and call favorites on the mobile app?
Using the ClearCaptions Mobile App: Open the Mobile App and tap where you see “Contacts” at the bottom of the screen. To add a Contact to the Favorites screen, tap ...
What phones will work with the ClearCaptions Mobile App?
The ClearCaptions Mobile App is available on iPhone® and iPad® devices that have iOS version 12.0 or greater. If your phone is listed below, you should have no trouble using ...
What is the return policy for the ClearCaptions Phone?
ClearCaptions Phones are provided at no cost through a federally managed program. If you no longer need the phone, you can contact ClearCaptions to arrange a return. There’s no penalty ...
Can I use the caption phone for international calls?
Whether you can make international calls depends on your service. If your ClearCaptions Phone runs through your internet connection, international calling is not available. If you use a traditional landline ...
Do I need to keep my regular phone service?
No, but you will need to keep your internet service.
Do the caption phones work for video calls or just audio calls?
The ClearCaptions Phone is only available for audio calls.
Is the caption phone available in languages other than English?
ClearCaptions service is currently only available in English.
Can I have more than one caption phone in my house?
Each customer receives one ClearCaptions Phone at no cost. If you'd like an optional second phone, it's available for purchase. To place an order for an additional phone, please contact ...
