Does it work during emergencies and 911 calls?
Yes, your ClearCaptions Phone works during emergencies and can be used to call 911. Our phones will also include FEMA emergency alerts that deliver important information to help you act ...
How do I stop receiving automated calls or text messages from ClearCaptions?
You can opt out of automated communications at any time by calling our 24/7 Opt-Out Phone Line at 866-992-2192. When you call, simply follow the voice prompts to choose which ...
What is the return policy for ClearCaptions captioned phones?
ClearCaptions Phones are provided at no cost through a federally managed program. If you no longer need the phone, you can contact ClearCaptions to arrange a return. There’s no penalty ...
Does it work with my existing phone line or internet?
Yes, ClearCaptions Phones are designed to work with your existing home phone line and internet connection. A stable internet connection is essential for our call captioning. No special service changes ...
URD Remediation Consent
I consent, in order to validate my identity, to allow ClearCaptions to provide copies of one or more of my documents listed below, along with all of my sensitive personally ...
Can I use a hotspot for my ClearCaptions Phone?
A cellular router is the best choice for steady, reliable Wi-Fi on your ClearCaptions Phone. Mobile phone hotspots are not recommended for full-time use, as the signal might be too ...
Where to get a caption phone?
Click here to get in touch with a ClearCaptions specialist about getting your own captioned phone. You can also call 1-833-357-0729 for more information.
Why is ClearCaptions available at no cost?
Thanks to provisions made under Title IV of the Americans with Disabilities Act (ADA), we can provide ClearCaptions Phones to qualifying U.S. residents at no cost!
How does ClearCaptions protect my privacy?
Rest assured, your phone conversations and their captions are private and secure. We follow strict Federal Communications Commission (FCC) rules on confidentiality. Your privacy is guaranteed.
Are there any costs associated with these captioned phones?
Thanks to Title IV of the Americans with Disabilities Act (ADA), a federally managed program makes the ClearCaptions Phone available to qualified individuals at no cost to them!
