How do I change my ClearCaptions password or other account information?

Go to and sign in. Click the “Profile” icon located at the top of the page and enter any changes.
I forgot my ClearCaptions account password.
Go to then click the “Sign In” text link on the top menu strip. On the Sign In page, click the “Forgot password?” text link then follow the on-screen instructions to recover your password. (Note: Did you use “Connect with Facebook” when you first created your ClearCaptions account? Try using your Facebook username and password to access your ClearCaptions account.)