I’ve forgotten my ClearCaptions Number—what do I do?

If you have the ClearCaptions Mobile app installed and active on your phone or tablet, you can easily retrieve you ClearCaptions Number:

  • Open the ClearCaptions Mobile app on your mobile device
  • Go to Contacts
  • Find your ClearCaptions Number displayed just below the Search bar


FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.