I’ve forgotten my ClearCaptions number—what do I do?

September 27, 2018

If you use the ClearCaptions Phone, you can find your ClearCaptions number using the phone’s Settings screens; here’s how:

  1. Tap Contacts from the Home screen.
  2. Your number will be displayed near the top as “My Number.”

 

If you have the ClearCaptions Mobile app installed and active on your phone or tablet, you can easily retrieve your ClearCaptions number:

  1. Open the ClearCaptions Mobile app on your mobile device.
  2. Go to Contacts.
  3. Find your ClearCaptions number displayed just below the Search bar as “My Number.”

If you have questions about ClearCaptions service, for home and mobile call use, contact us online or call 1-866-246-7850.

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.