Home Phone Basicsclearcaptions2024-03-25T18:54:08+00:00

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Home phone basics

Here you can view videos and guides on how to use your ClearCaptions Phone. Videos can also be found on your phone by tapping the “Help” button and choosing a video to watch.

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Home Phone Easy Reference Guide

A quick reference guide for using your ClearCaptions Phone.

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Customizing caption speed

How to change the caption speed on your ClearCaptions Phone.

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Ensemble Easy Reference Guide

A quick reference guide for the Ensemble captioning phone.

Voicemail

This video will show you how to set up and retrieve messages on your ClearCaptions Phone.

Phone settings

This video will walk you through the Settings menu on your ClearCaptions Phone.

Volume settings

This video will show you how to adjust the volume on your ClearCaptions Phone.

Contacts & favorites

This video will show you how to add contacts and favorites on your ClearCaptions Phone.

Call log

This video will show you how to see calls you have made and received on the call log.

Using captions

This video will show you how to use captions.

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Emergency alert system

This video will show you how the emergency alert system works.

We’re here to help

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Monday–Friday

9:00am-7:00pm ET
Saturday & Sunday

We’re here to help

Call us

8:00am-10:00pm ET
Monday-Friday

9:00am-7:00pm ET
Saturday & Sunday

ClearCaptions is available in the United States and its territories only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.

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Overview

Resources

About us

© ClearCaptions, LLC. All rights reserved.

ClearCaptions is available in the United States and its territories only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.

ClearCaptions_White

Overview

Resources

About us

© ClearCaptions, LLC. All rights reserved.

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#e0e8f5;padding-top:32px;padding-bottom:24px;}.header-nav-mobile-menu-phone span{display:block;font-family:"Public Sans";font-size:18px;font-style:normal;font-weight:700;line-height:26px;margin-bottom:16px;text-align:center;}.header-nav-mobile-menu-sign-up{padding-top:24px;}#menu-item-3267,#menu-item-3294,#menu-item-65{display:none;}