Is my privacy protected?
Yes. Your privacy is important to us. We adhere to strict FCC rules regarding captioned call privacy, and we comply with all applicable state and federal privacy laws to protect ...
How do I turn my captions on and off?
On the ClearCaptions Mobile App, you can turn your captions on or off during a call. How to turn your captions on and off: While on a call, tap the ...
Why is the light on my phone flashing?
Your caption phone has a built-in light bar located at the top of the phone. This flashing light will help you stay connected by notifying you of incoming phone calls ...
How do I reboot or reconnect my phone?
If you are having trouble receiving captions on your phone or have recently lost power/internet connection, you may need to reboot your ClearCaptions Phone. Simply locate the red button on ...
How do I adjust the volume on the phone?
You can change your call volume and phone ringer volume depending on your personal level of hearing loss. The volume level you choose will automatically be saved for future calls. ...
How do I view the captions from my previous calls?
Captions from previous calls will appear in your call log and are only available to you on your ClearCaptions Phone. You can view a record of what your caller said ...
How do I view the captions from my previous calls?
Captions from previous calls will appear in your call log and are only available to you on your ClearCaptions Phone. You can view a record of what your caller said ...
How do I add and call a Contact?
Your Contact list is like a phone book built into your phone. Adding Contacts is quick and easy: On the HOME Page, tap the Contacts icon. Tap the Add icon ...
How do I add and call a Contact?
Your Contact list is like a phone book built into your phone. Adding Contacts is quick and easy: On the HOME Page, tap the Contacts icon. Tap the Add icon ...
How do I add and call Favorites?
Using the ClearCaptions Mobile App: Open the Mobile App and tap where you see “Contacts” at the bottom of the screen. To add a Contact to the Favorites screen, tap ...
