No-Cost Caption Phone Service2025-12-01T22:59:47+00:00

No-Cost Caption Phone
for Hearing Impaired

Did you know that if you are hard of hearing, you could be eligible for a caption phone at no cost? The ClearCaption Phone and its call captioning service helps those with hearing loss maintain their independence and stay connected to their loved ones.

If you have hearing loss requiring captions to use the phone, live in the U.S. or its territories, have home internet, and can communicate in English, we can provide you with a ClearCaptions Phone at no cost to you.

Why is it free? Understanding ClearCaptions service eligibility

In 1990, President George H.W. Bush signed the Americans with Disabilities Act. This bill helps protect accessibility in communication, including telecommunications.

The bill requires the Federal Communications Commission (FCC) to ensure access to Telecommunications Relay Services (TRS). These services help hearing-impaired individuals communicate by phone in a manner that is functionally equivalent to the telephone services used by people without disabilities. As part of this federal mandate, the TRS Fund was established.

Funded by interstate telecommunications carriers and Voice over Internet Protocol (VoIP) providers, the TRS Fund covers the costs of providing call captioning services to qualified individuals.

Who Qualifies for a caption phone at no cost?

Caption phone eligibility for our no-cost caption phones is dependent on only four requirements:

  1. You must live in the U.S. or a U.S. territory.
  2. You must be able to certify that you have a degree of hearing loss that requires captions to use the phone.
  3. You must be able to communicate in English, as our captions are currently only available in English.
  4. You must have home internet access.

Are there any additional fees?

Thanks to Title IV of the Americans with Disabilities Act (ADA), once you’re approved, there are no fees associated with obtaining or setting up your ClearCaptions Phone. The only additional fees include your home internet connection.

What to expect from ClearCaptions

As an industry leader, ClearCaptions offers white-glove customere service and support for all your phone captioning needs, ensuring you stay connected with those who matter most.

When you receive your no-cost caption phone, a ClearCaptions specialist will visit your home to help you set it up. They’ll also take the time to l show you how to use your new phone and answer any questions.

Once you’re all set up, you can rest easy knowing our no-cost caption phone for hearing-impaired individuals comes with a free lifetime warranty and customer support to help you whenever you need it.

Stay connected with a caption phone

ClearCaptions is proud to help American stay connected to their friends and family and medical professional. Our phone help you what your caller is saying, so you will never miss a word in the moment that matters most.

Get started with ClearCaptions

Are you ready to regain your independence? ClearCaptions can help you obtain a new caption phone at no cost to you. We offer free, white-glove setup services and provide step-by-step instructions to help you stay connected with friends and family.

Getting started with ClearCaptions Phones is easy. Simply click the link to contact us and start the process today!

Learn more about the FCC

FAQs about No-Cost Caption Phones for the Hearing Impaired

Have question about your no-cost caption phone? ClearCaptions has the answer.

What types of services are included with the caption phone for the hearing impaired?2024-12-05T19:14:54+00:00

Our caption phones require no contracts for those who qualify. We provide free installation, training, and customer support. All of our phones also include warranty.

How long does it take to receive my no-cost caption phone once I apply?2025-03-12T21:59:33+00:00

We make sure to get you your ClearCaptions phone as quickly as possible!



Or Call: 866-996-1498

We’ll provide a detailed timeline for delivery.

Can I use my current phone number with a no-cost caption phone?2024-12-05T19:18:43+00:00

During the eligibility process, a ClearCaptions specialist will review your current home phone setup and provide options based on your specific situation.

What ongoing support is available for users for the no-cost caption phone?2025-10-22T20:07:11+00:00

ClearCaptions provides comprehensive support:

  • In-home setup and training.
  • Seven-day-a-week specialist support via phone or live chat.
  • Online support resources.
  • Detailed Phone Guide with tips and information.

Interested in learning more about
how ClearCaptions works?

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ClearCaptions now

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