Supporting Veterans with Hearing Loss

Key Takeaways
- Hearing loss and tinnitus remain the most prevalent service-connected disabilities among millions of veterans nationwide.
- The VA provides free audiology care, hearing aids, and assistive devices across more than 1,200 care sites nationwide.
- Qualified veterans with hearing loss can receive a ClearCaptions Phone and captioning service at no cost through a federally managed program.
- Accessible communication tools help prevent social isolation by keeping veterans connected with family, friends, and care providers.
Many veterans face hearing challenges after returning home from active service, a reality that is particularly common among older veterans. Hearing loss can create barriers to staying close with family and friends, but dedicated resources exist to keep veterans connected.
The Department of Veterans Affairs (VA) and other supportive organizations offer tailored services for veterans managing hearing loss. Knowing where to look for support makes all the difference.
Understanding Veteran Hearing Loss

Hearing loss ranks among the most frequent service-related injuries. Exposure to heavy machinery, engine noise, aircraft, and weapons fire can cause both temporary and permanent hearing changes.
Because hearing damage often develops gradually, many veterans notice the impact only when everyday conversations become difficult to follow. Increasing awareness of available support ensures veterans receive the care they’ve earned.
With tinnitus, a persistent ringing or buzzing in the ears, and hearing loss remaining the most widely reported service-connected disabilities, the VA continues expanding direct access to care, medical tech, and community resources.
Through early detection, access to care, and community support, veterans can get the help they need to improve their hearing and overall well-being
Connection Between Mental Health and Hearing Loss for Veterans

Navigating hearing challenges alongside daily routines adds friction to everyday communication. Without effective tools, missing out on conversations can lead to feelings of isolation or frustration.
Finding reliable hearing tools and support systems helps veterans maintain strong relationships, supporting a smoother transition and strong quality of life after service
VA Benefits and Support for Veterans Hearing Loss Claims

Tinnitus remains the single most common service-connected disability among veterans, with nearly 3.6 million veterans receiving VA disability compensation for the condition. Additionally, more than 1.6 million veterans receive compensation for service-connected hearing loss.
To deliver care nationwide, the VA employs over 2,300 hearing health professionals across more than 1,200 care sites. These specialists evaluate hearing health and provide assistive technology, including hearing devices, visual alerting tools like flashing or vibrating alarms, and captioned telephones.
Additional Resources for Veterans

Beyond the VA, several organizations provide specialized research and support:
- The National Center for Rehabilitative Auditory Research (NCRAR): Conducts clinical research to advance treatments for hearing loss and tinnitus, helping veterans navigate the social and practical impacts of hearing conditions.
- Heroes with Hearing Loss: Connects veterans and their families with practical solutions, peer support, and resource networks designed for managing daily life with hearing loss.
Caption Phone Services for Veterans

ClearCaptions honors the service of veterans of all generations. For qualified individuals with hearing loss, ClearCaptions provides captioned phone equipment and service at no cost through a program managed by the Federal Communications Commission (FCC).
The ClearCaptions Phone displays text of incoming and outgoing calls on a clear, easy-to-read screen. Staying connected over the phone supports emotional well-being, helps reduce stress, and keeps veterans actively engaged with family, friends, and healthcare providers.
If you or a veteran you know experience hearing loss, ClearCaptions provides clear, confident communication on every call. Contact ClearCaptions today to check eligibility and get started. Call 866-996-1498 or sign up online to get started today.
Frequently Asked Questions
Does the VA cover captioned phones like ClearCaptions?
ClearCaptions is available at no cost to qualified individuals with hearing loss through a federally managed program administered by the Federal Communications Commission (FCC). You do not need to use VA benefits or insurance to qualify for the phone or captioning service.
How do I know if I qualify for a no-cost ClearCaptions Phone?
You may qualify if you have hearing loss that makes phone calls difficult, live in the United States or its territories, communicate in English, and have a home internet connection.
Can I receive a ClearCaptions Phone if I already have hearing aids from the VA?
Yes. ClearCaptions works alongside hearing aids to give you visual text on a large screen during phone calls, giving you extra support whether you wear hearing aids or not.

