Home Phone Product Detail2025-11-21T21:39:06+00:00

Captioned telephone service for clear conversations at home

The ClearCaptions Phone helps you enjoy captioned calls from the comfort of your home, allowing you to stay connected to your loved ones and maintain confidence with every call.

See every word your callers say with our caption phone

Talking on the phone shouldn’t be a challenge. That’s why our caption phone for seniors and the hard of hearing is designed to be simple and effective. You’ll see every word your callers say on an easy-to-read screen, allowing you to connect with confidence on every call.

The ClearCaptions Phone comes equipped with all the phone features you’ve come to expect, including a built-in speakerphone, simple contact list, and options to adjust your caption size, speed, and color.

The ClearCaptions Phone helps keep you connected to your friends, family, and medical professionals, so you never miss a word in the moments that matter most.

Using your captioning phone

ClearCaptions provides phone call captions to help keep your conversations as comfortable and natural as possible. As your caller speaks, their words appear on the phone’s bright and clear screen, allowing you to read your caller’s words just as you would a book.

Captions appear at your preferred speed, so there’s no need to rush. Take your time, read at your own speed, and enjoy more relaxed phone calls.

Call log of all your
calls and their captions

Learn how to
use your phone

One-touch caption size
and color adjustments

Voicemail with
captioned messages

Fast-dial contacts
and favorites

Built-in speakerphone
for hands-free calling

Simple setup and training
for your captioned phone

Getting started with your captioned telephone is easy and stress-free. A trained specialist will come to your home and provide you with white-glove installation and training service.

They’ll set your phone up in the perfect spot and spend time showing you exactly how it works. No rushing or complicated instructions, just friendly, patient guidance until you feel completely comfortable with your new caption phone.

We’re here to help with your captioned phone

Need help after setup? The ClearCaptions Support Team is ready to assist you seven days a week. Reach us by phone or chat online, whatever works best for you.

Ready to reconnect with your
loved ones over the phone?

How to sign up for ClearCaptions

Senior using the ClearCaptions caption phone

Give us a call so we can
validate your eligibility

The ClearCaptions call captioning service is available at no cost to qualified individuals. If you have hearing loss requiring captions to use the phone, live in the U.S. or one of its territories, have home internet, and communicate in English, you qualify!

Don’t have a home phone but still interested in ClearCaptions? We have a solution for you.

We’ll set up your
ClearCaptions Phone

Once you’re approved, our team will schedule a time to come to your home and set up the phone. We’ll take the time to walk you through all of your phone’s features, ensuring you feel comfortable and ready to receive and make calls on your own.

Senior using the ClearCaptions caption phone

Enjoy captioned calls

ClearCaptions makes it easy to make and receive captioned calls. Enjoy the freedom to stay connected with confidence that you’ll catch every word!

We offer free, ongoing support to make it easy for you to get the assistance you need. Our dedicated team of customer support experts is always available. Don’t hesitate to give us a call!

Ongoing support at no cost

Our support doesn’t stop at setup. We offer a comprehensive library of how-to guides and other educational material on our website. If you need to speak with someone directly, the ClearCaptions Support Team is available seven days a week to assist you

Call us to get a ClearCaptions
Phone at no cost to you

See how ClearCaptions is making an impact

How does ClearCaptions compare to other
captioned phone services?

ClearCaptions stands out for our white-glove setup services, user-friendly staff, captioning accuracy, and personalized customer support. Funded by a federally managed program, our caption phones for seniors are a no-cost solution helping those with hearing loss stay connected and independent.

Common questions about caption phones

Common questions about caption phones

Stay connected with confidence with your captioned telephone!

Does it work with my existing phone line or internet?2025-11-18T18:49:11+00:00

Yes, ClearCaptions Phones are designed to work with your existing home phone line and internet connection. A stable internet connection is essential for our call captioning. No special service changes are required.

What is the return policy for ClearCaptions captioned phones?2025-11-18T18:50:01+00:00

ClearCaptions Phones are provided at no cost through a federally managed program. If you no longer need the phone, you can contact ClearCaptions to arrange a return. There’s no penalty or fee, and our friendly support team will guide you through the process.

How do I qualify for a captioning phone?2024-12-03T22:43:02+00:00

To qualify for a captioning phone through ClearCaptions, you must be a U.S. resident who can certify that you are deaf or hard of hearing and need captions in order to use the phone. Since our caption services are currently only available in English, you’ll also need to speak and read English. An internet connection is also required to install the ClearCaptions phone.

Can I adjust the caption speed and size on the caption phone?2025-02-26T20:44:11+00:00

Yes. The caption speed and size are completely customizable. When our specialist installs your phone, they will also show you how to customize the caption phone to your liking. You can also find information about customizing your caption phone under Support.

How do captioned telephones help me follow conversations more easily?2025-10-22T20:12:47+00:00

The ClearCaptions Phone displays phone captions on an easy-to-use touchscreen display. Title IV of the Americans with Disabilities Act (ADA) makes this service available at no cost to qualified U.S. residents.

Is there a cost for these captioned phones?2024-12-03T22:46:21+00:00

The ClearCaptions Phone is available to qualified, hard-of-hearing U.S. residents at no cost This is made possible by a federally managed fund that covers the cost of your captioned telephone service, ensuring that individuals with hearing loss who need captions to use the phone can access these communication tools at no expense Learn more about why our call captioning service is free by clicking here.

Is my privacy protected?2024-01-10T22:45:46+00:00

Rest assured, your conversations are private and secure. We follow strict FCC rules about confidentiality, and no conversations are ever recorded or stored. Your privacy is guaranteed. 

Call a ClearCaptions specialist

Learn how you can get call captioning at NO COST to you.

Give us a call now

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ClearCaptions is
free for customers

Learn how you can get call captioning at NO COST to you.

Give us a call now

Or, complete this form and we will give you a call.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.

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