Your message has been sent. Thank you for your patient referral!
We will be calling your patient very shortly to help them get connected with a ClearCaptions Phone. Here’s what your patient can expect:
Confirm your
patient’s
information
We’ll answer questions
they have about
captioned
calls
We’ll schedule a white-
glove installation
appointment for their
new phone
Frequently asked questions
Answers to common questions about ClearCaptions.
The ClearCaptions Phone displays near real-time phone captions on an easy-to-use touchscreen display. This service is available to qualified U.S. residents at no cost as part of the Title IV of the Americans with Disabilities Act (ADA).
Learn more about how ClearCaptions works by clicking here.
We understand that everyone’s hearing journey is unique, and a ClearCaptions Phone can help meet your patients’ communication needs.
Our personalized, white-glove approach provides your patients with:
- Quick follow-up within 48 hours of receiving your referral
- A caption phone at NO COST that complements devices your patient is currently using
- Access to our white-glove service from installation to training and lifetime support
Your patients’ experience is our top priority! We will keep you informed of their progress every step of the way.
In addition to our Patient Referral Form, you can refer directly through your OMS once the integration is set-up. We are integrated with:
- Blueprint: Click on Patient > Forms > ClearCaptions
- CounselEAR: Within the Patient Profile, select Actions > ClearCaptions
- HearForm/ Hearing Fusion: Within the Patient Page, click the ClearCaptions button
- Noah (HIMSA): Add the module to your Noah software
- TIMS: In the Patient Summary panel, click Reports/Letters icon > Captioned Phones > ClearCaptions
For questions about referring patients directly through your OMS or for help setting up the integration, please email hcp@clearcaptions.com.
Yes! Combining our ClearCaptions Phone with hearing aids provides a complete hearing care solution because it allows your patients to read the words their callers are saying, in addition to the amplification the hearing aids provide.
Once you refer a patient, we will keep you informed of their progress every step of the way.
If you have questions, please reach out to the ClearCaptions Team at 866-868-8695 or hcp@clearcaptions.com.
If your patient needs help or has technical support concerns, we’re here for them. Please have them reach out to the ClearCaptions Team at 866-868-8695 or by web chat on our website at clearcaptions.com.
