System issue October 24, 2023
Description: At 10:30 p.m. PDT Clear Captions experience a system issue
Outage Level: P1-Voice and Caption Outage
Impact: Voice and captions unavailable during outage
Duration: 35 minutes
System issue October 19, 2023
Description: At 8:32 p.m. PDT Clear Captions experience a system issue
Outage Level: P1-Voice and Caption Outage
Impact: Voice and captions unavailable during outage
Duration: 1 hour and 11 minutes
ClearCaptions is available in the United States and its territories only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.