System issue March 17, 2023
Description: Approximately 50 phones experiencing crashes after update
Outage Level: P1-Voice and Caption Outage
Impact: Voice and captions unavailable during outage
Duration: TBD
Contact ClearCaptions Support
1-866-868-8695
FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.