Contact ClearCaptions Support
1-866-868-8695

Date: 11/24/2020:
Start Time: 9:33 AM PST
End Time: 9:43 AM PST
Description: ClearCaptions experienced a system outage that affected our captions capabilities. No e911 impact during this outage.

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.