Can I apply for a ClearCaptions Phone on behalf of a family member?
You can assist your family member with the application, but they must be present to complete registration.
How long does it take to get approved after I sign up?
The sign-up process typically takes about 10 minutes. After you’ve been approved, our team will work with you to schedule your free in-home phone setup appointment. Click here to learn ...
Do I need a doctor’s note or certification to qualify?
No doctor notes or certifications are required. Our ClearCaptions specialist will walk you through the self-certification process when you apply for your caption phone.
What type of hearing loss is required to be eligible?
If you have hearing loss that requires captions to use the phone, you may qualify for a caption phone at no cost to you.
How do I qualify for a caption phone?
To qualify for a caption phone through ClearCaptions, you must be a U.S. resident who can certify that you have hearing loss requiring captions to use the phone. Since our ...
How do I sign up for ClearCaptions?
Getting started with ClearCaptions is easy. You can either fill out our form online or call a ClearCaptions specialist at 855-460-1117 to start the process.
Is ClearCaptions available nationwide?
Yes. ClearCaptions is available to all qualified residents in the United States.
What makes ClearCaptions different from other caption phone services?
ClearCaptions is known for our white-glove, hands-on customer service. Our Support team provides in-home phone setup, industry-leading support, troubleshooting help, online guides, and more to help you stay connected and ...
What is the ClearCaptions service, and how does it work?
ClearCaptions provides an Internet Protocol Captioning Telephone Service (IP CTS) that converts spoken words into text captions during phone calls. When you receive or make a call, the words your ...
What is the ClearCaptions Phone, and how does it work?
ClearCaptions is a specially designed caption phone created to support individuals who are hard of hearing, making it easier to communicate over the phone. The phone connects to your existing ...
