Can I place a 911 call through ClearCaptions?

Yes, but ClearCaptions strongly advises you to dial 911 directly using a landline phone (like Ensemble) or TTY rather than through the ClearCaptions web or wireless app. Dialing 911 from the standard telephone network remains the most reliable and fastest method of reaching emergency response personnel. The Internet does not function in the same way as the standard telephone network. With the standard telephone network, 911 centers have the ability to identify the location of a specific incoming phone number, whereas calls made using the Internet cannot identify specific locations to the PSAP.