Hearing Health
The Connection Between Hearing Loss and Diabetes
Did you know hearing loss and diabetes are two of America’s greatest health concerns? Seniors often experience both. According to the American Diabetes Association, nearly… Read More
During a call, tap Options near the bottom of your screen to see the menu. Tap the Speed button and then tap the + or – buttons to adjust how quickly captions will appear on the screen.
There are 3 speeds to choose from – Slow, Medium and Fast.
Your selection will be saved for future calls until you change it again. Tap the Speed or Font buttons again to make more adjustments during a call.
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You can also adjust your captioning experience when not on a call. From the HOME screen tap the SETTINGS icon and the SETTINGS menu will open. On the SETTINGS menu find and tap the PHONE option to open the Phone Settings. On the PHONE settings find and tap the CAPTION SETTINGS option to open the options. Then tap Caption Display. From here you can adjust caption speed, font size, presentation and screen color.
If you have questions about ClearCaptions service, for home and mobile call use, contact us online or call 1-866-246-7850.
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ClearCaptions is available in the United States and its territories only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.