How does the new Voicemail work if I use both the mobile app and internet phone?

May 16, 2022

If you choose to listen to a message on your mobile app, you can play your messages as you normally would. If you listen to messages on your internet-connected home phone, then you can see a list of all messages with one single click. If you listen to or delete a message on one device, it will be reflected on the other device.  

If you have questions about ClearCaptions service, for home and mobile call use, contact us online or call 1-866-246-7850.

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ClearCaptions is available in the United States and its territories only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.