I have more questions…who do I contact?

ClearCaptions’ Customer Experience Team is available to help you with any aspect of the ClearCaptions services. Just call us at 866-868-8695 or email support@clearcaptions.com.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.