I’m having trouble setting up my home captioning phone; what should I do?

Contact Customer Support at 866-868-8695 or email us at: support@clearcaptions.com. We’ll be happy to help you set up your phone and get your call captioning ready and working.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.