Which device will ring when there is an incoming call?

April 11, 2022

All devices that share a ClearCaptions Number will ring when you receive a call. You can choose to answer a call on either your home phone or mobile app. You can also make a call on any device while the other is in use. If two devices are being used for a call at the same time and a call comes through, it will direct the caller to leave a voicemail.  

If you have questions about ClearCaptions service, for home and mobile call use, contact us online or call 1-866-246-7850.

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.