Why do I have to give consent?

March 5, 2021

ClearCaptions is required to collect and validate your information with the FCC TRS User Registration Database in order to confirm your identity.  

This is to ensure the fund will be protected from misuse and remains available for qualified individuals like you. For more information regarding the FCC guidelines, please visit www.ecfr.gov.

If you have questions about ClearCaptions service, for home and mobile call use, contact us online or call 1-866-246-7850.

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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.