Why do I have two voicemail mailboxes now?

Usually you’ll have a voicemail mailbox provided by your cellular service provider. When you get your free ClearCaptions Number, you’ll also get a voicemail mailbox that captures messages that are left for you on that number. Only the messages that you received to your ClearCaptions Number will include captions along with the voice messages that are left for you.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.