Can someone else in my home use the phone?
Yes, but please note that anyone who uses the caption service must have hearing loss that requires captions to use the phone and register for the service before using. If ...
Is my landline connection going away?
The short answer is no. However, technology is changing. Some traditional landlines are being updated to newer systems that use the internet to make calls. But don’t worry! You ...
How do I turn my captions on and off?
On the ClearCaptions Phone, you can easily turn your captions on and off. A steady light on the ClearCaptions icon mean captions are on Tap the ClearCaptions icon to ...
Why is the light on my phone flashing?
Your caption phone has a built-in light bar on the top of the phone. This flashing light will help you stay connected by notifying you of incoming phone calls ...
How do I reset or reconnect my phone?
If you are having trouble receiving captions on your phone, or have recently lost power/internet connection, you may need to restart your ClearCaptions Phone. When the red button is ...
How do I adjust the volume on the phone?
You can change your call volume and phone ringer volume depending on your personal level of hearing loss. The volume level you choose will automatically be saved for future ...
How do I view the captions from my previous calls?
If you choose to save them, the captions from previous calls will appear in your call log and are only available to you on your ClearCaptions Phone. You can ...
How do I add and call a Contact?
Your Contact list is like a phone book built into your phone! To call a Contact: On the HOME screen, tap the Contacts icon. Select a Contact and tap ...
How do I add and call Favorites?
Adding the most important people in your life as Favorite contacts is quick and easy! Once saved, you can adjust the order in which they are listed. To call ...
Where can I find my ClearCaptions telephone number?
If you use the ClearCaptions Phone and received a new ClearCaptions number at setup, you can find your ClearCaptions number in a variety of places Your number is always ...
