How do I add and call Favorites?
Adding the most important people in your life as Favorite contacts is quick and easy! Once saved, you can adjust the order in which they are listed. To call ...
Where can I find my ClearCaptions telephone number?
If you have the ClearCaptions Mobile app installed and active on your phone or tablet, you can easily retrieve your ClearCaptions number: Open the ClearCaptions Mobile App on your ...
Where can I find my ClearCaptions telephone number?
If you use the ClearCaptions Phone and received a new ClearCaptions number at setup, you can find your ClearCaptions number in a variety of places Your number is always ...
How do I forward my mobile number to my ClearCaptions number?
While you can provide your ClearCaptions number directly to friends and loved ones in order to receive captions, you can easily forward your existing mobile phone number to your ...
How do I set up or change my Voicemail greeting?
On the ClearCaptions Mobile App, you can set up and make changes to your Voicemail greeting. From the Menu Bar in the mobile app, tap the Voicemail button. Tap ...
How do I set up or change my Voicemail greeting?
On the ClearCaptions Phone at home, you can make changes to your Voicemail greeting by tapping Settings on your HOME screen. Next, tap PHONE then Voicemail Settings. You’ll be ...
How do I set up my caption phone myself?
We're happy to help you set up your ClearCaptions Phone with an in-person installation and training appointment. Call the ClearCaptions Team at 866-868-8695 and we can get you scheduled. ...
Why is there a delay with my captions?
While captions are near real-time, a slight delay is normal. ClearCaptions uses a combination of advanced speech recognition software for the majority of calls, and in some cases a ...
How do I adjust the speed of my captions?
On the ClearCaptions Phone, the Speed button will adjust how quickly captions appear on the screen during a call. To adjust your caption speed during a call: Tap OPTIONS ...
How do I help my patient if they have any technical support concerns?
If your patient needs help or has technical support concerns, we're here for them. Please have them reach out to the ClearCaptions Team at 866-868-8695 or by web chat ...
